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Refund policy

Plus and Family are not refunded once purchased. Everything stays open until the last day of the period you paid for.

Last updated: 6 October 2026

Try it free first

  • Chapter 1 of every book and daily practice are always free, so you can see what Pustok is like without paying.
  • That is why a plan is not refunded once it is purchased.

Use it until the period ends

  • Everything in your plan stays open until the last day of the period you paid for.
  • Nothing is charged automatically. If you do not renew, the free plan continues after the end date and your progress is kept.

If a payment goes wrong

  • If the same payment is taken twice, or you are charged but Plus does not turn on, that money is returned to the payment method it came from.
  • Write to us with the payment receipt or transaction ID. We check the transaction and sort it out.

Questions? Write to us at support@pustok.ai